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The Integrated Report is the group’s primary reporting medium and this is supplemented by the following additional reports and information:
The Integrated Report includes forward-looking statements which relate to the possible future financial position and results of the group’s operations. These statements by their nature involve risk and uncertainty as they relate to events and depend on circumstances that may or may not occur in the future.
The group does not undertake to update or revise any of these forward-looking statements publicly, whether to reflect new information or future events or otherwise. The forward-looking statements have not been reviewed or reported on by the group’s external auditor.
Medium-term targets |
2016 – 2018 targets | Performance in 2016 | 2017 – 2019 targets |
|---|---|---|---|
| Return on equity (%) | 50 – 60 | 49.2 | 50 – 60 |
| Return on assets (%) | 14 – 18 | 13.8 | 14 – 18 |
| Inventory days | 55 – 60 | 66 | 60 – 65 |
| Operating margin (%) | |||
|
6.0 – 7.0 | 6.5 | 6.0 – 7.0 |
|
7.0 – 8.0 | 7.8 | 7.5 – 8.5 |
|
2.0 – 2.5 | 2.5 | 2.0 – 2.5 |
Founded in 1968, the group has been listed on the JSE since 1996. Following changes in South African legislation in 2003 to allow corporate pharmacy ownership, the group entered the retail pharmacy market with the opening of the first Clicks pharmacy in 2004.
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Clicks Group aims to create sustainable long-term shareholder value through a retail-led health, beauty and wellness business model.
"The group has once again shown its resilience in the face of growing economic headwinds and produced another strong performance."
"The group has made excellent progress in delivering on its strategy of creating sustainable long-term shareholder value through a retail-led health, beauty and wellness offering."
"Clicks Group continued to deliver highly competitive returns to shareholders against the backdrop of a deteriorating economic environment, with the business generating strong organic revenue growth and cash flows while investing record levels of capital to fund longer-term growth."
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"Clicks ClubCard attracted over one million new members in 2016, bringing total active membership to 6.2 million customers."
"Despite multiple challenges UPD maintained its operating margin at 2.5% by driving efficiencies and through good cost management."
