value in 2020
While trading for six months of the 2020 financial year under varying levels of lockdown restrictions during the Covid‑19 crisis, the group demonstrated its resilience by continuing to create value for stakeholders, including shareholders, customers, employees, suppliers and communities.
Shareholders are the group’s principal providers of financial capital.
Diluted headline earnings per share up
13.7% to 754 cents
13.6% 10-year CAGR
Dividend per share 450 cents
15.5% 10-year CAGR
R1.5 billion returned to shareholders in dividends and share buy-backs
Reinvested R591 million in capital expenditure
Total shareholder return*** 22.5% 10-year CAGR
10-year growth in earnings
10-YEAR SHARE PRICE
* Pre-IFRS 16 ** Based on HEPS. *** Based on reinvestment of dividends paid and the closing share price.
Retail and wholesale customers are the group’s primary source of revenue.
39 Clicks stores and
expanded footprint to 743 stores
40 new Clicks pharmacies,
increased network to 585 pharmacies
50% of population now live within 6 km of a Clicks pharmacy
Online store ensured safe, efficient and convenient service for customers during lockdown despite the significantly higher demand
R504 million cashback paid to ClubCard members
New partnerships with Engen and eBucks
Commitment to fair pricing and ensuring prices on essential hygiene products and personal protective equipment were not increased during Covid‑19 pandemic
All permanent and part-time employees across the group.
R3.7 billion paid to employees
R140 million invested in employee training and development
Company-funded healthcare cover available to all employees
Bonuses paid to customer-facing store staff in recognition of their service during the Covid‑19 crisis
Local and international suppliers of products and services, including landlords.
R29 billion paid to suppliers of goods and services, including landlords
70% weighted BEE procurement expenditure, with continued transformation of the supplier base
R69 million invested in enterprise and supplier development programmes
R38 million paid to 65 small enterprise owner-drivers contracted to UPD
Beneficiaries of social investment in the communities in which the group operates.
R19 million invested in socio-economic development projects aligned to the group’s focus on health and well-being
112 bursaries awarded to pharmacy students in 2020
Free clinic services for customers with no medical cover extended to five days a week at the start of the Covid‑19 lockdown
10 000 flu vaccines donated to the Department of Health for frontline public healthcare workers