The anchor brand, Clicks, is South Africa’s leading health and beauty retailer, offering value for money in convenient locations and appealing stores, as well as an online platform offering in-store collection or home delivery.
Clicks business review
In 2001 an exclusive franchise agreement with The Body Shop, which sells natural, ethically produced beauty products, provided further differentiation to the retail offering, with a combination of standalone stores and presence in 257 Clicks stores.
The first standalone Clicks Baby store was opened in 2021, showcasing a wide range of mother and baby products.
In 2021 the group invested in an equity stake in ARC stores, a premium beauty brand retailer with an online presence and 10 stores in destination malls.
M-Kem, a 24-hour specialised pharmacy in Cape Town, was acquired in 2023, and the group plans to open similar large format specialised pharmacies in other metropoles under the UniCare brand.
In 2023 Clicks acquired the Sorbet beauty salon franchise chain, operating under the Sorbet (all-round beauty therapy), Sorbet Man (male grooming) and Candi & Co (ethnic haircare) brands.
