Group profile

Clicks Group is a retail-led healthcare group which is listed in the Personal Care, Drug and Grocery Stores sector on the JSE.

Founded in 1968, Clicks is the country’s leading health, beauty and wellness retailer and the largest retail pharmacy chain, with an expanding network of 936 stores and 720 pharmacies supported by a growing digital presence. UPD is the country’s leading full-range pharmaceutical wholesaler, providing the distribution capability for the group’s healthcare strategy.

Listed on the JSE since 1996, Clicks Group’s sustained financial performance and growth in shareholder value has seen the group included in the FTSE/JSE Top 40 Index for the past seven years.

The group recognises the importance of environmental, social and governance (ESG) practices in creating a sustainable business and has been included in the FTSE4Good Index for the past eight years as well as the FTSE/JSE Responsible Investment Top 30 Index.

As a leader in the healthcare market Clicks Group is committed to increasing access to affordable primary healthcare for all South Africans through its retail pharmacy and pharmaceutical wholesale businesses.

The group has a level 3 broad-based black economic empowerment (BBBEE) rating.

An overview of the group’s history is available at www.clicksgroup.co.za.

Geographic footprint

 

 

Our anchor brand

Clicks is South Africa’s leading health and beauty retailer, offering value for money in convenient and appealing locations.

View Clicks profile

Established in 2021

A wide range of mother and baby products including baby hardware, accessories, health, foods, diapers and wipes and baby toiletries.

Our distribution channel

UPD is South Africa’s leading full-range pharmaceutical wholesaler and the only one with a national presence.

View UPD profile

Acquired in 2023

Sorbet is the country’s largest professional beauty salon franchise chain, with a national presence of 195 outlets operating under the Sorbet (all-round beauty therapy), Sorbet Man (male grooming) and Candi & Co (ethnic haircare) brands.

Launched in SA in 2001

The Body Shop sells natural, ethically-produced beauty products and has been operated under a franchise agreement with The Body Shop International since 2001.

Commitment to ESG practices

The group’s core business creates meaningful social impact through the provision of health products and improving access to reliable and affordable healthcare. This supports South Africa’s national development goals by promoting healthy lives and well-being for all ages.

Sustainability report

 

The sustainability strategy is based on four focus areas:

1
Building a trusted, accessible healthcare network
2
Empowering motivated, passionate people
4
Minimising our environmental footprint
3
Sourcing products that uphold the integrity of our brand

Sustainability performance

We align our ESG practices with the United Nations Sustainable Development Goals (UN SDGs) to ensure that our activities support the global drive to achieve the specified targets by 2030. The SDGs where we believe we can have the biggest impact are: