Clicks business review
Performance against objectives in 2022 and plans for 2023
2022 achievements
2023 targets
Front shop private label and exclusive brands 29.6% of total sales
2022 TARGET: 30.5%
Increase front shop private label and exclusive brand sales to 30.0%
2022 achievements
2023 targets
215 private label medicines
2022 TARGET: 205 PRODUCTS
Expand private label medicines range to 230 to 240 products
49% of scripts now on repeat prescription service
2022 TARGET: 53%
Repeat prescription service at 51% of repeat scripts
2022 achievements
2023 targets
Net 58 Clicks stores opened; 837 Clicks stores at year-end
2022 TARGET: OPEN 25 TO 30 STORES
Open 40 to 50 new Clicks stores
35 stores expanded or refurbished
2022 TARGET: 20 STORES
60 stores to be expanded or refurbished
Net 52 pharmacies opened; 673 pharmacies at year-end
2022 TARGET: 30-35 NEW PHARMACIES
Open 40 to 50 new pharmacies
2022 achievements
2023 targets
9.7 million members
2022 TARGET: 9.5 MILLION
Increase membership to 10.0 million
440 000 Baby Club members
2022 TARGET: 550 000
Grow Baby Club to 520 000 members
1.42 million Seniors Club members
2022 TARGET: 1.35 MILLION
Grow Seniors Club to 1.55 million members
3 million customers enrolled to virtual ClubCard
2022 TARGET: 2.7 MILLION
Enroll a further 1.0 million customers to virtual ClubCard
2022 achievements
2023 targets
336 pharmacy assistants enrolled
2022 TARGET: 440
400 pharmacy assistants to be enrolled
88 bursary students
2022 TARGET: 100
100 bursary students
46 pharmacy internships
2022 TARGET: 70
70 pharmacy internships